Privacy Policy

Effective Date: 1 March 2026

Welcome to our Privacy Policy page. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to online casino gaming in Australia. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: such as your name, date of birth, address, email address, phone number, and payment details.
Account Information: username, password, and other registration details.
Transactional Data: details of deposits, withdrawals, bets placed, wins, losses, and bonuses.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information:

Directly from you when you provide it to us.
Automatically as you navigate through the site using cookies and other tracking technologies.
From third parties such as identity verification services, payment providers, and regulatory bodies.

3. Use of Your Information

We use the information we collect to:

Provide, operate, and maintain our casino services.
Verify your identity and age to comply with Australian laws and regulations.
Process your transactions and manage your account.
Communicate with you, including sending promotional offers and updates if you have opted in.
Detect and prevent fraud and other illegal activities.
Improve our website, products, and services.
Comply with legal obligations and regulatory requirements.

4. Disclosure of Your Information

We may disclose your personal information to:

Our service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and IT providers.
Regulatory authorities and law enforcement agencies as required by Australian law.
Other third parties with your consent or as otherwise permitted by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under the Australian Privacy Act 1988 and related legislation, you have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and regulatory exceptions.
Withdraw consent where processing is based on your consent.
Object to certain types of processing.
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage, and provide personalised content and advertising. You can manage your cookie preferences through your browser settings. For more information about cookies, please visit AboutCookies.org.

9. International Transfers

Your information may be transferred to and maintained on servers located outside Australia. We ensure that any international transfers comply with applicable data protection laws and that your information remains protected.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +61 2 1234 5678
Address: Privacy Officer, Australian Casino Pty Ltd,
123 Gaming Street,
Sydney NSW 2000,
Australia